MEMBER OR
GUARDIAN

DIFFERENT TYPES OF USERS

WHAT IS A MEMBER?

Members are individuals who use SafeUP to protect themselves.

WHAT IS A GUARDIAN?

Guardians are individuals who actively provide support to users in their area. It is the guardian's responsibility to either provide mobile or in-person assistance. 

HOW CAN I BECOME A GUARDIAN?

All members 18+ can complete the guardian training  within the app to become a guardian and help support other women.

TYPES OF GUARDIAN CALLS

Receiving a call for help? That means you are one of the guardians closest to the user who called for help. If you’re ready and able to assist, you will be responding to one of two types of calls:

WALK AND TALK

When a user feels unsafe and wants someone to guide them it is your job as the guardian to provide support by talking over the phone. You will speak with the user until she/they is in a place where she/they feels completely safe. 

HELP NOW

After answering a call of this nature, you and two other guardians will be entered into a video call with the user. You will have the chance to diagnose the situation and provide in-person assistance if necessary.

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